1. Scope
This Privacy Policy explains how Weather Hooligan collects, uses, and protects personal data when you use our websites, signup flow, billing services, and related products.
2. Information We Collect
- Identity details such as name, surname, and contact information.
- Account details such as username, package selection, and subscription status.
- Payment-related references from third-party processors.
- Technical data such as device metadata, logs, and session identifiers.
- Communication records where support or service follow-up is required.
3. How We Use Data
- To create and maintain your account.
- To process subscription onboarding, renewals, and status updates.
- To deliver selected base package and add-on features.
- To improve service performance and diagnose operational issues.
- To meet legal, tax, security, and fraud-prevention obligations.
4. Sharing and Processors
We may share data with payment providers, messaging channels, hosting partners, and support tools where required to deliver the service. We do not sell your personal data.
5. Retention
Data is retained only for as long as necessary for service operation, legal compliance, dispute handling, and security auditing. Retention windows may differ by data category.
6. Security
We apply reasonable technical and organizational controls to protect personal data. No online system is completely risk-free, but we continuously improve our safeguards.
7. Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction, or objection to certain processing. Contact us using the details below to exercise your rights.
8. Cookies
Cookies are used for essential security and optional analytics or marketing preferences. See our Cookie Policy for full details.
9. Contact
Privacy requests can be sent to privacy@weather-hooligan.co.za.